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21st century skills

April 4, 2012

It is my big belief that one of the key social skills of this century is the ability to engage and relate across cultures and nationalities.

This week the New Zealand Management Institute has sent out their newsletter, including one of my articles: 21st century skills – relating across cultures and nationalities.

Engaging with people from different cultural backgrounds doesn’t need to become a ‘project’.

Research and practical experience show that there are basic competencies and ‘techniques’ we can all apply – starting from today.   One of them is:

Suspend judgment

Be mindful of your own reactions to others’ style: observe what behaviour is really hard for you to accept, or is totally different to what you expect. Resist the urge to quickly judge others, or to make assumptions.

Remind yourself that these kind of assumptions or business decisions can be costly.

When and where are you going to suspend judgment?

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